Volunteering as an Auxiliary Member

Volunteers are important resources within our health care community. The donation of time to those in need can go a long way in helping to provide safe quality care to patients and families within our community. Adults and students from all walks of life find personal fulfillment in helping others. Volunteers provide service in both patient care and non-patient care areas. Auxiliary volunteers play a huge role in ensuring positive patient and family satisfaction.


Auxiliary Volunteer Opportunities

Volunteer pushing patient in wheelchairInformation Desk/Greeter: A resource centre that provides directions (walks people to their destination throughout the hospital) and assistance to patients and families; registration, parking, hand hygiene, printed material, internet access etc.

Gift Shop Attendant: Provide customer service and sales in the beautiful retail store, which offer a wide assortment of snacks and gifts.

Emergency Department: Help with assorted duties; communication regarding process, wait times, satisfaction surveys, hand hygiene. May be required to prepare and maintain patient refreshment carts within the unit.

Patient Support (Medical/Surgical Department): Provide assistance to patients and families; meal trays, warm blankets, refreshments, visiting (provide compassionate visiting to patients and their families), satisfaction surveys and hand hygiene. Required to prepare and maintain patient refreshment carts within the unit.

Restorative Care Unit Health Stay Volunteer: Engage patients in social activities, while encouraging patients to stay as mobile as possible.

Ambulatory Care Clinic (Specialists/Obstetrics): Help with patient flow through the clinic area to help ease the anxiety of a hospital visit and provide a warm caring atmosphere.

Day Surgery/Lab Greeter: Provide information and general support to patients and family members receiving care or in the Surgical Services or Laboratory Departments. Provide general support to patients having outpatient surgery including assisting when discharged. Provide information, directions (walk people to their destination).

Special Event Planning/Fundraising: Engage in planning and coordinating of events and activities that help to raise money (draws, bake sale, bazaar, and handcrafts). Profits are donated to the hospital for the purchase of equipment.

Volunteer Executive: A member of the Volunteer Association Board of Directors.

Television Services: Provide television services to inpatients as required.

How to Apply?

Before you apply to become an auxiliary volunteer, please review the following list of requirements;

  • Volunteering entails making a regular commitment with a minimum commitment of one 2-3 hour shift monthly;
  • Minimum age requirement: 16 years or older;
  • Volunteers are selected and placed according to the needs of the hospital, interests and skills, availability and suitability. Evening and weekend opportunities are limited.

If you are interested in becoming an Auxiliary Volunteer please download and complete the following application package:

The application package can be submitted to;

Email:mailto:hr@hdhospital.ca – subject line “Volunteer Application”

Mail: Attention: Human Resources

Hanover & District Hospital

90-7th Avenue, Hanover, ON N4N 1N1

Due to the number of applications and limited positions, unfortunately not everyone will be contacted for an interview.

Successful applicants will be required to complete the following;

  • Volunteers must successfully complete a Health Assessment before commencing their placements. This includes proof of immunizations, TB testing and Flu Shot (in flu season);
  • Attend a scheduled orientation; and
  • Provide a current Criminal Reference check with vulnerable sector (valid within 1 year).