The Hanover & District Hospital has achieved the award of Accredited with "Exemplary Standing" from Accreditation Canada three consecutive times. (2013, 2017, 2021) Our organization has exceeded the requirements of the accreditation program and has been awarded the highest standing!
Management and staff are commended for their hard work and dedication to quality patient care and health services that they provide.
The purpose of the Operational Plan is to act as a roadmap in guiding the organization in achieving its Strategic Quality Goals and Objectives and overall Mission, Vision and Values of, Partnering for Excellence in Rural Health Care. The Operational Plan will essentially uphold the Strategic Plan of the hospital. It will guide leaders within the organization in achieving our Mission, Vision and Values of Providing Exceptional Care.
Operational Plan 2023/24
Quality Improvement Plan (QIP)
The QIP is a requirement of the Excellent Care for All Act (ECFAA) and assists the hospital to further improve the quality and safe care we provide to our community. The Quality Improvement Plan (QIP) is the only one of the tools HDH uses to help document and review current performance in a variety of areas. With this plan, HDH will be able to clearly see our targeted areas for improvement and chart our progress.
The 2023-24 QIP (Strategic Plan Initiatives and Quality Goals & Objectives) document provides a brief overview of our QIP highlighting our hospital’s top priorities for the year.
Quality Improvement Plan (QIP) - 2023-24
Strategic Plan Initiatives 2023-24
Quality Goals & Objectives 2023-24
Patient Safety Indicators
Hanover & District Hospital takes patient safety and care very seriously continuously monitoring hospital-acquired infection rates.
C-Difficile – Quarterly Report
MRSA – Quarterly Report
Surgical Safety Checklist – Quarterly Report
Hand Hygiene Compliance – Yearly Report
Risk Management Plan
The purpose of the risk management plan is to protect patients, staff members and visitors from inadvertent injury. The plan is a primary tool for implementing the organization's overall risk management strategies. It is designed to provide guidance and structure for the hospital's clinical and administrative services that drive quality patient care while fostering a safe environment for staff and patients.
Risk Management Plan 2023-24
Patient Safety Plan
Hanover and District Hospital (HDH) is strongly committed to ensuring that patient safety is the underpinning of all of our programs and services in our goal to deliver exceptional patient care. Patient safety is paramount, and HDH promotes a culture of patient safety.
Patient Safety Plan 2023-24
Human Resources Plan
HDH's Human Resources Service Mission is singularly focused on attracting, hiring, and retaining a vibrant, inclusive workforce who possess a spirited capacity of compassion, for continuous improvement and for contributing to the development of a strong collaborative culture in order to consistently meet and exceed the evolving needs and performance objectives of the hospital.
Human Resources Plan 2021-2023
Engagement & Communications Plan for Internal and External Stakeholders
This plan is intended to guide the organization in communicating with its patients, people, community and partners. The plan has been created to ensure that stakeholders in the catchment area of HDH are informed of appropriate activities and actions of the Hospital.
Engagement & Communications Plan 2023-24