As per new direction from the provincial government, COVID-19 Assessment Centres will only be providing COVID-19 testing for those who are at risk of severe illness from COVID-19 and those who live and work in high risk settings, identified as hospitals, Long-Term Care, retirement homes and congregate living settings COVID-19 Provincial Testing Guidance Update. Anyone who presents to the Assessment Centre outside of the eligible testing criteria will not be tested for COVID-19.
If you are a general member of the public, and develop COVID-19 symptoms, determine if you require a COVID-19 test by completing the Self-Assessment.
As of January 13, 2022, Ontarians are being asked to visit a COVID-19 Assessment Centre ONLY if they are:
Symptomatic people who fall into one of the following groups:
- Patient-facing healthcare workers
- Staff, volunteers, residents/inpatients, essential care providers, and visitors in hospitals and congregate living settings, including long-term care, retirement homes, First Nation elder care lodges, group homes, shelters, hospices and correctional institutions
- Household members of workers in highest risk settings
- Temporary Foreign Workers in congregate living settings
- Patients seeking emergency medical care, at the discretion of the treating clinician
- Outpatients for whom COVID-19 treatment is being considered, including:
- Immunocompromised individuals not expected to mount an adequate immune response to COVID-19 vaccination or infection
- Individuals who are not fully vaccinated at highest risk of severe disease (anyone aged 70 years or older or 60 years and older who is Indigenous and/or has additional risk factors)
- Pregnant people
- People who are underhoused or homeless
- First responders, including fire, police and paramedics.
- Symptomatic/asymptomatic people:
- From First Nation, Inuit and Metis communities and individuals travelling into these communities for work
- On admission/transfer to or from hospital or congregate living setting
- Close contacts and people in the context of confirmed or suspected outbreaks in highest risk settings as directed by the local public health unit
- Individuals, and one accompanying caregiver, with written prior approval for out-of-country medical services from the General Manager, OHIP
- Asymptomatic testing in hospital, long-term care, retirement homes and other congregate living settings and institutions as per provincial guidance and/or Directives, or as directed by public health units.
- Prior to Scheduled Surgery
Visiting hours are 11:00am – 7:00pm. The following policy will be in place for each department;
- The Acute Care Unit will allow a maximum of four (4) designated visitors; two (2) visitors will be permitted to visit the bedside at one time.
- Emergency Department, Surgical Services, Outpatient Clinics/Appointments will allow for one (1) support person with each patient.
- The Emergency Department will allow children to be accompanied by two (2) support persons; adults will continue to be permitted one (1) support person.
- The Family Centred Birthing Unit will allow for two (2) support person with exit/entry access.
- Exceptional circumstances will be managed on a case-by-case basis for palliative patients.
HDH will continue to require masks to be worn at all times, including the patient’s bedside, by all individuals entering the hospital. Food and drink are not permitted for visitors. In addition to wearing a mask, all visitors will need to complete and pass the required COVID-19 screening process and wash their hands to ensure a safe hospital experience.
Please keep in mind that waiting room space is very limited in all departments and Emergency Room volumes have increased. Please consider the space available and do not bring a support person if it is not necessary.